Job Description
Responsibilities
Researching and responding to routine customer billing and billing statement inquires
Research and respond to routine customer billing and billing statement inquires
Review daily dashboards and analyze billing notes to process/produce invoices
Assembling and forwarding backup documentation for weekly billing statements to customers
Providing support for other members of the Accounts Receivable Department, including analysts, team leaders and supervisors as required
Assemble and forward backup documentation for weekly billing statements to customers
Data entry of customer and billing information into the iMIS membership software
Answering billing inquires through email and phone
Assisting with billing month end close
Corrects and processes demand & non-demand billing, discrepancy listing items and rate changes.
Skills Required: Communication, marketing, sales experience, and spoken Hindi.
Experience : 1 – 3 years Male/Female